Good morning JPHA.
I’m of the age now (61) where I seem to be pinging off emails, mostly when I’m very satisfied with customer satisfaction, rarely a complaint (as I just stop using the company)!!!
So, you’ve hit the mark, well and truely.
How? Apart from price, 15% discount code that worked on a reduced item, super fast tracked next day delivery, it was the packaging.
I’m no eco warier but when I saw the cardboard box and paper sticky tape, my hopes were raised.
Paper and cardboard inside ftw 😎😎😎😎😎
It just tickles me that I don’t have to have a grump at non-recyclable plastics inside.
The items were more than adequately packaged so that is not a concern.
100% of your packaging is now in household recycling bin at home.
Keep up the good work.